“ Just leased our 3rd car from Crown Toyota with the usual smooth transition from Sales Consultant Tristan Bland. He has taken great care of us on all 3 transactions over the past few years. He has always been available during the whole lease period. We highly recommend Tristan and Crown Toyota of Lawrence. ”

“ My experience at Crown VW was pleasant and professional. My salesman, Van Thompson, was extremely attentive and helpful. I’d recommend both Van and Crown , ”

“ Recently my Toyota battery failed late on Friday afternoon, causing numerous error codes. Service Advisor Olivia was very helpful diagnosing issue and arranging replacement of the battery same day prior to closing. There was not sufficient time for the technician to complete full inspection so I scheduled an oil change + inspection for Monday. I was in and out within one hour and everything was easy, reasonably priced and pleasant. Big thank you to Olivia and the Crown service team! ”

“ Gabby McGann was great! My interest in the vehicle started online, she stayed in contact and answered all my questions. All the staff was very friendly and efficient. ”

“ Great place very informative. Theyre not looking to make a quick buck. ”

“ Best search ever. I was browsing for well used car with bigger backseat to run grandchildren around town. I expected older high mileage vehicle, but Colton pulled out a 2017 Sonata with very low mileage that was only $1,000 more than intended. I am ecstatic with the car and feel it one of my better deals. Further, before buying a CROWN car, I used its service center. I wouldn't take my 2 vehicles anywhere else. ”

“ Van Thompson was great at helping me get the vehicle I wanted. Love my new 2020 Atlas Cross Sport SEL! ”

“ My husband and I bought our first car through them a little over a week ago and we loved the experience!! Charlie Ross was our dealer and he was a great great man!!!! He explained everything even when e started to feel a little overwhelmed he helped break everything down and made it so stress free and hassle free and if you want to get a great car and a great experience he is the man to see!!!! Thank you so much for the whole experience!!!! ”

“ Worked with Van of Crown VW. Excellent car buying experience. I gave him the parameters that I was under and he went above and beyond to make sure that everything was within those parameters. Excellent job. ”

“ Super happy with my experience at Crown Volkswagen of Lawrence. Pete Jame was informative about the car, worked with me and no pressure at all! Pete and team made easy and understood everything when came to the purchase!!! Will def come and see Pete Jame for our next car!! ”

“ I thank them for their patience with me while I am shopping for another Mazda cx9. ”

“ Best car buying experience I’ve ever had. Amy was great, very knowledgeable about the Vehicle, and very helpful in the buying process ”

“ To Whom It May Concern: It gives me great pleasure to write this recommendation for Tristan Bland of Crown Toyota in Lawrence, Kansas. I have just purchased my 5th car from this dealership and 4th from Tristan. I can assure you that the days of car salesman jokes and horrific experiences buying a new car are over. At least, at Crown Toyota and with Tristan as your advocate, those days are certainly a thing of the past. I called Tristan to ask if he had anything that fit my needs. He asked for specifics and called me back within the hour. He had all his options as well as one car that he handpicked for me. He nailed it because he takes the time to know his customers. He knows that relationship is what is important, not to sell one car, but to have repeat buyers. His patience is unending. Mine was not. It is very difficult for my husband to make a decision even when he knows what he wants to do. When I had waited long enough for something that I know we wanted, Tristan knew exactly how to help my husband take action. We were in the dealership from 9-12 and then from 2-7 (closing time). Tristan gave us all his attention and gave us many options. He was patient beyond words. I also must comment on Tristan's knowledge and expertise in cars and the entire car buying process. He left no stone unturned and also helped us to learn about other cars that were not Toyotas. He showed no bias, just explained the differences between the equipment and the cars and discussed with us what would be the best fit. I would like to say that Tristan saved his "extra special" treatment just for us but I know that not to be true. Many of my friends have gone to him and the results and reactions have been the same. His desk is lined with trophies that he has received through the 15 years he has worked at Crown Toyota. Each one, I am sure, is well deserved. For anyone who is intimidated about buying a new car, Tristan will be someone you can trust with pros and cons and make your experience even quite enjoyable! Return customer for years and for years to come, Shelley Rissien ”

“ Over the last several years I've worked with Charlie Ross at Crown to purchase three vehicles and lease another. I chose Crown because I like Toyotas and it was the nearest dealership to me at the time. Now I live an hour away but still drove to Lawrence to work with Charlie to purchase my latest. He's attentive, honest, cares about your experience and satisfaction, and communicates before, during, and after the sale to provide an amazing customer experience. I hope when I need to buy my next car that I can work with Charlie Ross again to get it. ”

“ had a wonderful experience! would recommend to anyone looking for a vehicle. David was super helpful when it came to buying a vehicle, and chase was awesome and answered a ton of my question. overall great experience. ”

“ Justin Hulshof has been our sale representative for over 8 years and has always taken good care of my wife and I. Leasing has always been easy and the service department as always provided excellent service. ”

“ Fair prices, friendly people, outstanding environment. Gabby McGann is the lady to see - she made mine and my husband’s first time buying a car enjoyable and fun, when it very well could have been stressful and a headache. Dallas, Van, and the rest of the crew that we got to associate with are all top notch. Seriously - you can’t beat this place! ”

“ Had the best experience purchasing a car at Crown! Van made the process so easy and friendly! I didn’t encounter any of those crazy pressure tactics that I’ve seen in other places. Thank you!! ”

“ Awesome service. The staff was very personable! This was my first car purchase and they made it a great experience. Tristan helped me find a great car for a great price. ”

“ This was my first car purchase that I have made by myself. I was nervous and skeptical to start the process but I had done my research and knew exactly what I wanted. I spoke to a few other local dealerships and Charlie at Crown Volkswagen was by far the most knowledgeable, friendly and made my car buying experience very enjoyable. He was willing to work with me and my budget and get me a great deal on a new 2020 Tiguan. Everyone I met was friendly, knowledgeable and genuinely wanted to help. There was never any pressure placed on me during the buying process. I could not recommended Crown Volkswagen and Charlie more and am super grateful for the painless buying experience! ”