“ Over the last several years I've worked with Charlie Ross at Crown to purchase three vehicles and lease another. I chose Crown because I like Toyotas and it was the nearest dealership to me at the time. Now I live an hour away but still drove to Lawrence to work with Charlie to purchase my latest. He's attentive, honest, cares about your experience and satisfaction, and communicates before, during, and after the sale to provide an amazing customer experience. I hope when I need to buy my next car that I can work with Charlie Ross again to get it. ”

“ had a wonderful experience! would recommend to anyone looking for a vehicle. David was super helpful when it came to buying a vehicle, and chase was awesome and answered a ton of my question. overall great experience. ”

“ Justin Hulshof has been our sale representative for over 8 years and has always taken good care of my wife and I. Leasing has always been easy and the service department as always provided excellent service. ”

“ Fair prices, friendly people, outstanding environment. Gabby McGann is the lady to see - she made mine and my husband’s first time buying a car enjoyable and fun, when it very well could have been stressful and a headache. Dallas, Van, and the rest of the crew that we got to associate with are all top notch. Seriously - you can’t beat this place! ”

“ Had the best experience purchasing a car at Crown! Van made the process so easy and friendly! I didn’t encounter any of those crazy pressure tactics that I’ve seen in other places. Thank you!! ”

“ Awesome service. The staff was very personable! This was my first car purchase and they made it a great experience. Tristan helped me find a great car for a great price. ”

“ This was my first car purchase that I have made by myself. I was nervous and skeptical to start the process but I had done my research and knew exactly what I wanted. I spoke to a few other local dealerships and Charlie at Crown Volkswagen was by far the most knowledgeable, friendly and made my car buying experience very enjoyable. He was willing to work with me and my budget and get me a great deal on a new 2020 Tiguan. Everyone I met was friendly, knowledgeable and genuinely wanted to help. There was never any pressure placed on me during the buying process. I could not recommended Crown Volkswagen and Charlie more and am super grateful for the painless buying experience! ”

“ Joe Higdon at Crown Toyota is a true gem. My husband bought a new Camry with Joe back in 2015, and last week, Joe helped me find just the car I wanted: a quality pre-owned Toyota Rav4. It's even my favorite color. No pressure. Just honesty and integrity. ”

“ Have been a Toyota owner since 1997. Crown Toyota in Lawrence is an hour from where I live but after talking with Nile I found him to be very friendly and helpful so I made the drive to see what he had for me to look at. He did not pressure me to purchase and helped find the perfect replacement for me. I traded in my 16 year old Highlander for a 2017 Highlander. ”

“ Felt very well taken care of! Zack Krishtalka was wonderful to work with ”

“ We bought our corolla there several years ago and now have our rav4 from there! I am so happy we were able to stay local to us and get the great service we have come to appreciate from them! Jadyn and Danny were our salespeople and both were great! ”

“ Dealt with Terry Anderson in sales and Chris in finance. Both were excellent to work with. Would recommend Crown Toyota to anyone looking for a vehicle. ”

“ Our car salesman was Colton Wiley he did a great job ! He was patient and knew a lot about the vehicle we purchased.this by far was the best experience we had buying a vehicle. There was no house laying or getting over on us. Just Pure and genuine service. Thank all at Crown for the great experience. ”

“ Bill and I were very pleased with our car-buying experience with Amy Beasley. We bought a new Hybrid Highlander and she did a great job of working with us.0 ”

“ I came to Crown Toyota to purchase my first car and was automatically impressed by the selection of cars they had! I worked with Charlie when purchasing my car and he answered all my questions and made the process of buying a car easy. I look forward to telling my friends and family about this dealership and my experience with Charlie! I love my car and enjoyed working with those at Crown Toyota! ”

“ We arrived at Crown Volkswagen on Thursday around 2:30, it was rainy and of course there weren't too many folks shopping to buy a new car, due to Covid-19. When we got out of our car we were greeted by Van Thompson, he handed my husband his business card and told him that he's not very pushy but to let him know if we wanted to test drive any car on the lot. We ended up test driving a white Atlas, a black one, and bought a red one. We were at the dealership until around 7 that night not because of them but because we couldn't make up our mind. Van was extremely patient, gave us time, space, and he was not pushy. If anyone is looking to buy a Volkswagen or Toyota please be sure to visit Van at Crown in Lawrence. It was a great experience for us and we are very happy with our new SUV. Be sure to mention James Wolk sent you! ”

“ Great dealership with great professional salespeople. They do business the right way and keep their word. I would highly recommend them. ”

“ I bought a 2020 RAV4 from Crown in May 2020. Sales consultant Gabby McGann provided excellent online service, expertly responding to my requests for information about various cars. She hung in there with me for a couple weeks, never putting pressure on me, always being the ultimate, helpful, knowledgeable professional. She also pointed out the specials and incentives that would help me get the best deal possible. Sales consultant Van Thompson helped close the deal when I went in to test drive cars and Gabby was in training. Van also expertly explained to me everything I needed to know about the car I purchased and answered my many questions. General Manager Jacob Sacks helped craft a great deal that I am very happy with. Business Manager Dallas Summers was efficient with his paper work and I was able to drive the car off the lot the same day of purchase. Every interaction was one of respect and professionalism. I highly recommend Crown Automotive for your next vehicle purchase. ”

“ The absolute best experience I’ve had buying a car. They weren’t pushy, they answered questions honestly, they were aggressively priced, and very personable. I would 100% recommend. ”

“ I have bought every car I have ever owned in Lawrence at Crown, but the experience of buying my first brand new VW Jetta was by far the best. Gabby McGann was great to work with. She even braved the backseat as I test drove my first stick shift in 10 years. I love my car and would recommend anyone to Crown to purchase a vehicle. Thanks Gabby! ”